What if my package never arrived but says delivered?
In cases of non-delivery, theft, partial loss or damage of the postal item, please first submit a Search Request or Tracking Request and wait for the result. If it is determined that a compensation claim is applicable in the situation, please proceed to the compensation claim application.for 15 days

How long do you keep it at the post office Parcels that we have not delivered because no one was home are kept at the delivery post office for 15 days. Mail subject to customs duties are kept for one month. Please submit a request for redelivery or come to the post office to pick up your parcel.(You cannot call from overseas.) Please check the FAQs.

How do I track a package with order numberRemember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely different numbers, and you can not track the parcel by order number.

How late does Japan Post deliver

7 pm hours

How late Japan Post delivers. Japan Post typically delivers until 7 pm hours. They're typically open seven days a week unless a holiday or an external factor affects deliveries.The Japanese postal system has approximately 24,000 post offices nationally, and consistently ranks among the world's finest for service and reliability. Due to Japan's compact size, most domestic packages tend to arrive using standard shipping within 1-2 days.

Why is my package stuck in Japan

Reasons why Shipment gets Stuck in Customs

Your shipments might get stuck if you don´t comply with customs regulations. Be sure to check the current Japanese import rules to avoid this. Changes may occur at any time.

  1. Business Hours and Contact Points for Inquiries.
  2. 0570-046-111 (Communications charge must be paid by the customer.)
  3. 0120-085420.
  4. Guide to the Web Sites of the Japan Post Group.

Does Japan Post require a signature

It is delivered to the addressee face-to-face with a receipt seal or signature required. If the addressee is absent, the item is brought back to the delivering post office and a non-delivery notice is left.Contact the Shipping Carrier: If you are unable to find the sender's information through the tracking details, you can call the shipping carrier's customer service. Provide them with the tracking number or label information, and they should be able to assist you in finding out who sent the package [2].If you're in a situation where you don't have a tracking number, many of the major package delivery companies now have free tools that allow you to track your package online without one. To use these tools, you have to visit the company's website and register for an account.

It is delivered to the addressee face-to-face with a receipt seal or signature required. If the addressee is absent, the item is brought back to the delivering post office and a non-delivery notice is left.

Can packages be delivered after 5pmIn most cases, FedEx Home Delivery doesn't deliver at a specific time. However, Evening Home Delivery packages arrive at their destinations between 5 pm and 8 pm. FedEx Date Certain Home Delivery promises your package will arrive on a specific day. Delivery times are Monday through Saturday, between 9 am and 8 pm.

How long does it take to deliver from JapanOn average, Japanese shipments arrive at the West Coast in 15-20 days. Ships arrive at ports located on the East Coast in 25-30 days.

How do I know if customs seized my package

If CBP has detained your package for some reason (for example, lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation, or if the package requires a formal entry) the CBP International Mail Branch holding it will notify you of the reason for detention (in writing) and how you can …

Check tracking: Check the tracking status of your package to see if there are any updates from customs. Contact USPS: If there are no updates, contact USPS customer service for assistance. Provide documentation: If customs needs additional documentation, USPS will contact you.It is delivered to the addressee face-to-face with a receipt seal or signature required. If the addressee is absent, the item is brought back to the delivering post office and a non-delivery notice is left.Visit the AfterShip Tracking Page: To access the AfterShip Tracking Page, you can simply click on the following URL: https://www.aftership.com/track. 3. Input your tracking number: To track your package, locate the designated field and enter your tracking number in that space.